We help eligible small and medium sized businesses resolve disputes with their bank for free
After we’ve checked it’s something we can help with we’ll look into your complaint
Can we help you?A free and independent service
Find out how-
Our service for small and medium sized businesses is completely free. That's because we charge the banks so everyone can use our service.
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Like other industry schemes, our structure, funding and Scheme Rules ensure our independence.
Participating banks
Here’s who’s taking part







Subsidiary banks
Some subsidiaries of participating banks are included in the Scheme and include:
- Lombard Finance (NatWest)
- AMC (LBG)
- Lloyds Bank Commercial Finance Ltd (LBG)
Please get in touch
If you would like to find out if any other subsidiaries are participating
Phone: 0345 646 8825
Email: hello@thebbrs.org
If you would like to find out if any other subsidiaries are participating
Phone: 0345 646 8825
Email: hello@thebbrs.org
The BBRS in depth
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